POWERED BY G2 - DATA AS AT JULY 2024
Why choose BoardPro over Diligent?
According to hundreds of G2 reviews, users prefer BoardPro over Diligent for five key reasons:
- BoardPro meets the overall requirements of users more often than Diligent
- BoardPro meets small business and non-profit users' business needs better than Diligent
- BoardPro manages governance administration more simply than Diligent
- BoardPro’s pricing structure is more transparent than Diligent’s
- BoardPro’s helpful customer support is preferable to Diligent’s
.png?width=100&height=100&name=Karma%20Cola%20(1).png)
Easier to use, set up, and administer than Diligent
Diligent offers powerful tools to address disparate systems and manual processes, but its extensive features may be challenging for those with limited tech experience or the time to learn new software.
BoardPro is designed with simplicity at its core. The intuitive interface makes it easy for anyone to use without needing extensive governance training or technical expertise. This makes it a good choice for organisations with volunteer board members.
Built for non-profit organisations and small-to-medium businesses (SMBs)
With BoardPro, expertise and support help you to put the guardrails in place for your organisation during onboarding, ensuring success from day one.
Customer success that's not a chat bot
- 5-star customer success available around the clock.
- Real people helping your people.
- Average 5 min response time.
- Resource centre provides free templates and live webinars on governance good practice.
BoardPro automates more governance admin work
BoardPro goes beyond digitising your board documents. It follows a governance workflow, automating governance administration to ensure compliance and accountability. While Diligent’s robust suite of features is impressive, they may be more than what’s required for non-profits and smaller businesses, adding unnecessary cost and complexity.
BoardPro offers a more budget-friendly solution
BoardPro’s transparent flat-rate pricing structure for non-profits, SMEs, and schools is on the website, without the need to submit a quote request. However, Diligent’s enterprise-grade features come at a premium, with pricing details only available through a ‘Request Pricing’ form.
BoardPro’s helpful customer support is preferable to Diligent’s
With BoardPro, you’re never alone—there’s a real person ready to assist. Customer support is available 24/7 and is just a click away via the website's ‘chat’ feature. The average 5-minute response time also means you're not kept waiting. Plus there's a comprehensive Help Centre for product support and an extensive Resource Centre with free templates and webinars that provide a knowledge base of additional industry expertise.
Communication is at the heart of a good board process.
We love how everything happens in one place and not across countless emails or shared folders
Patrick Coyle
GM Australasia, Karma Cola
